My background is a Chartered Management Accountant. I’m meticulous at dealing with complex hard facts, large numbers and meeting stringent deadlines. Having transferred these unique skills into Real Estate over 11 years ago and establishing the Halifax Homes and Lifestyles brand, I’m passionate about providing an outstanding service-driven and client focused experience when buying, selling or investing in Halifax homes.
We understand the challenges you face as a buyer or seller. We have a team of accomplished contractors who we work closely with who meet our stringent service-focused remit to resolve any issues. As an ex-pat myself, having moved from the UK with our young family over 15 years ago, I know the pitfalls, worries and stresses associated with a relocation and can offer reassurance, uncomplicated answers and a commitment to excellence. I hold a black belt in TaeKwon Do (3rd Dan) which reflects my dedication and persistence to a task, as well as being an established rower and triathlete.
Emma is our highly organised operations manager that supports our growing team. She provides day to day administrative, operational and management support through a wide array of real estate initiatives. Emma is passionate about building and implementing operations and systems that help to make our real estate processes streamlined and straightforward for our clients. She delivers unparalled customer service and helps to keep our team on track. Emma's expertise allows the team to perform at the highest level and ensures an exceptionally organised and enjoyable experience for our clients.
"As Operations & Client Care Manager, I guide you through the transaction checklist ensuring no deadline is missed and no task forgotten. From your contractual obligations to getting your utilities set up, I'll be there to remind you what to do and when to do it! With a background in graphic design, I previously helped the largest brokerage in Atlantic Canada launch their agent marketing department. I spent that time learning everything I could about the transaction process. Now working with the Halifax Homes & Lifestyles team, I bring my attention to detail and problem solving skills to help reduce the stress of your purchase or sale."
As Marketing Manager, my role within Halifax Homes and Lifestyles is to work closely with the team to create detailed marketing strategies that will make your home stand out to buyers and to market your property to the world through various social media platforms. The internet marketing plan that we create offers a tremendously valuable opportunity for sales success due to their far reaching audience.
Networking is an important part of my role and as well as being plugged into the local community, I operate and manage Moving 2 Nova Scotia, an information service helping families relocating to Halifax, Nova Scotia from within Canada and globally. With these connections, and innovative and creative marketing strategies, we are able to reach the audience of buyers we need to sell your home.
As a mom of three busy boys, Sarah understands the importance of making a house a home, as well as the importance of choosing the right community to live in. As a Real Estate professional, Sarah recognises the value and trust clients place in her and everyday she strives to exceed their expectations. Helping others has always been important to Sarah and she feels that guiding clients through one of the biggest investments of their lives has allowed her to to find her true calling.
Having worked with ExxonMobil Canada and The Sable Offshore Energy Project for more than 20 years, Sarah has a solid understanding of what it takes to be best-in-class.
Whether it be buying, selling or investing, Sarah is here to work with you every step of the way.
Richard just sold my home after I had it listed with another agent for just over half a year! The market in the HRM is uncertain to say the least but I believe Richard sold it not just because it was a great home, but because of his passion for the real estate business! He was very professional, personable, reachable, reliable and explicitly clear on every detail of the process. He knows the process of home selling and in addition, has a lot of contacts to help the closing process (roofers, carpenters, cleaners, "water guys" etc…) which can cause anxiety in any home owner selling their home but get stressed and frustrated with trying to find people to reconcile the minor deficiencies that come up before closing! Long story short, if you are considering listing your home, you will not find a better, more professional agent than Richard!!! Thanks again brother, you made my home selling experience very relaxed and stress free and you delivered on what you promised in all facets of this sale!! Cheers! Bic.
Richard has been in contact with us while we were still in the UK, having long conversations with us and trying to understand our requirements. Once we moved to Canada, he has found our dream home within a month, and another month later we moved in! He handled everything efficiently, was always there to answer our questions. He is very knowledgeable about the HRM area, knows his business inside out, and always there with some great additional advice, which makes his service very personal. He is great fun working with, a very pleasant, very professional person. Hard-working, honest realtor, always with a smile. It is hard to adjust when one moves to an another country, everything is new, different, but Richard helped us navigate in the new environment and made to look everything so easy. We cannot thank him enough for all his help, highly recommend him.
Where do I start with this amazing Halifax Expert. He has been just an incredible asset to both my wife and myself as we begin our Real Estate Investment portfolio. His mentorship and guidance has probably saved us thousands of dollars already. Even if you are just playing with the idea of selling or buying this is your guy. Can't recommend him enough. Thanks for all the hard work Richard.
My experience with with Richard exceeded my expectations and I was more than satisfied with his and his teams services - I recommend 100% ! At our first meeting Richard put me at ease due to his genuine smile and and very pleasant personality. He and his team were very efficient in setting up several condo viewings to ensure I had a snap shot view of the availability to include explaining the neighborhoods and methodology for cost comparison. Time was of the essence as I was making the purchase while still residing in British Columbia and was in Halifax for only a few days visiting family. We were successfully able to find a condo within 48 hours to meet all of my wish list requirements and the offer was accepted by the seller and agent on same day of submission - all due to Richard knowing his business so very well ! He and his team continued to support me during the purchase to recommend a reliable real estate lawyer and property insurance agent. Once the deal was closed Richard continued to assist by sending my condo keys by prepaid courier service across the country. He personally made arrangements with my new condo management and met my moving team upon arrival to ensure my household effects were safely put inside the unit. End result is that I arrived all my items were inside and ready for unpacking ! Moving can be a stressful experience but much less so when you have a professional partner like Richard to take care of the property purchase and other related details ! Richard is the model all agents in the real estate industry should use to measure their success !
If you are looking for an exceptional realtor to sell your house, look no further! This summer was the busiest of our lives. We had to sell two houses plus purchase another while having a typical crazy summer of work and travel. We needed a great real estate agent, and after our first meeting, we were sold. Richard was professional, courteous, and flexible to work with our busy lives. A short story on how exceptional Richard’s service is. We were on vacation in Europe while our house sold. The buyer’s inspector requested a few maintenance items to be taken care of. We were worried about how to finish the tasks and organize a move from such a distance. Our daughter, who had now experienced Richard’s service for two house transactions, said “don’t worry, Richard will take care of it”; and he did. Richard organized the various maintenance people and movers for us so we could continue to enjoy or vacation stress free. When we arrived back, everything was taken care of and we were able to move in to our new home. We have purchased/sold a number of homes over the past years and worked with many realtors. Richard far exceeds all of them.
On behalf of John Muir and Henry Capstick (not on FB) - We want to thank Richard for the wonderful job he did of selling our house which he SOLD within 43 days of taking the listing. Other agents had the listing for 15 months without even getting us an offer. Richard on the other hand had gotten us two offers once he took over the listing and we accepted the second offer which was exactly what we wanted for the house. Good job Richard! We will highly recommend you to any of our friends and others who are selling their properties. - John Muir and Henry Capstick - SOLD August 2014
Richard sold my house in a timely and hassle-free manner. He patiently guided me along every step of the way with his wealth of experience and knowledge, and I have no hesitations in recommending his services as a realtor to anyone. Thank you, Richard!
Richard and his team provided us with top notch service, sold our house quickly and was very professional. Would highly recommend for all your real estate needs!
A truly professional and knowledgeable realtor - He’s alright for a Lancastrian……:) As a recently retired member of the Armed Forces and carrying out our final move, we have undertaken numerous postings during the course of our career and have experienced working with a number of realtors with varying degrees of success. In our estimation, Richard exceeded all our standards and expectations of a Realtor. From our very first interview with Richard, he made a marked positive impression. He not only understood the market but had an innate ability to patiently listen to our viewpoints, offer sound advice where necessary and distill complex real estate contractual wording and our unique situation into a tangible plan. He meticulously researched our home and provided a solid marketing analysis, including an outstanding photography and video montage showcasing the beauty of our home. He responded promptly to all inquiries, which was particularly challenging given that the final offer process was conducted at a distance over 4 time zones from Dartmouth. During the marketing, viewing and negotiation process he showcased many outstanding attributes: solid interpersonal skills; an unflappable approach; meticulous attention to detail; and sense of humour that made the entire process as stress-free as possible. A true team player, he gained our implicit trust. Results speak for themselves. Richard sold our home very close to our asking price and we had an offer in 5 days from listing! We would highly recommend Richard as your Realtor of choice
My husband & I were so impressed with Richard and Mike...our Bedford condo was sold in 16 days, We loved the photos and posting of our condo, it was so professionally done. These two guys are so kind and so professional we would recommend them to anyone/everyone. A job well done!
Richard...couldn't have asked for a better person to help stage, list and sell our Halifax home in record time. From there, you accepted the next (and bigger) challenge. It took a special person, like Richard, to help a very pregnant woman find her dream home in her husband's dream neighbourhood. We're about 2 weeks from moving into our renovated "forever" home in Dartmouth. There were a few challenges along the way, but you dealt with them with style and class. Gary and I couldn't be more excited to move in with our new baby girl, her big sister and their fur baby. Your patience and persistence definitely didn't go unnoticed and for that reason we've recommended you to a few friends and family already. Great job!
My husband and I purchased a condo in Bedford last month and we could not have been happier with the service we received from Richard. We made an offer just days before we left on holiday in Europe. Richard made sure everything ran smoothly while we were away. We were able to enjoy our holiday while knowing that we would be returning to a brand new condo. Richard is personable, reliable and professional. Highly recommended. Thanks, Richard!
Being First time home owners, we were excited but anxious to getting into our first home. Richard took the time every step of the way to ensure that our interests were at heart. He was great on communication, and helped us out when the negotiations became difficult. As someone who works in the heating industry, many of my colleagues remarked how special it was to have an agent who really cared , and wasn't just there for the sale. I wouldn't commend anyone but Richard to our friends and family. He's professional and easy going. The perfect mix. Thanks for everything Richard !
Finding our dream home from province afar was an experience full of unknowns and anxiety. Thank you so much RICHARD PAYNE - Real Estate Professional - Keller Williams Realty in Halifax! Uplifting our confidence with patience and integrity helping us navigate choppy waters into our dream home. We came to know Richard as truly genuine no rush or pressure but rather he chooses to share the vision of patiently finding that special abode. We are so grateful to Richard, thanks again and see you soon in Halifax😊Peter and Ingrid from Winnipeg
I hired Richard because our first encounter was extremely positive. I enjoyed Richard's promptness and arrange the viewings of homes that appealed to us
Living in a different province, trying to sell your home is a challenge. You are not there to fix issues as they arise. Richard is very accommodating and helps with whatever is needed to get the job done. He went out of his way to ensure issues were resolved and took on the responsibility of contacting the repair men for us. It was a tremendous help. We had our house listed with an agent before switching to Richard. The format Richard used to present the comparative data was fantastic. It was very easy to read and understand. He is very responsive to your questions and requests. Our house took over a year to sell (between the two agents) and Richard was very positive from the minute he took on our listing to the very end. He held open houses every weekend to catch any and all traffic and created flyers to hand out to help get the word out. We couldn't ask for a better agent! Thanks Richard!
Rich is friendly, knowledgeable, and efficient!! He made a very stressful situation for us pretty much stress free! 110% recommended!!!!!
Richard made finding and buying a house extremely easy. Would definitely recommend him to anyone!
Richard was a terrific realtor – we would recommend him to anyone without a second thought! As first time homebuyers we tried to educate ourselves as much as possible before looking for a home, but there were certainly surprises during the process that could have caused us a lot of stress if we didn't have such an experienced and level-headed realtor. His advice and insights were always on point. While buying our home we were fortunate to deal with only the most professional of tradespeople – many of whom Richard recommended. We found a great home that we were able to purchase easily thanks to Richard's guidance.
Selling a home can be challenging. Selling a multi family home adds all layers of complexity. Working with Richard was a unique experience for me as I have dealt with many other realtors in the past. We ran into a number of issues during negotiations and Richard took ownership of every obstacle that popped up while keeping my tenants informed of what was going on. Richard even did activities that in my opinion wasn't necessarily his job, but I can honestly say that he took a difficult situation that I was in and expertly resolved it leaving me in a very good position. Richard is knowledgeable, respectful, highly competent, friendly and always cool as a cucumber even when the situation gets tense. I highly recommend Richard for all of your Real Estate needs.
“He’s like the James Bond of real estate - a true British gentleman, but not afraid to get his hands dirty and hustle to get the job done. Made the whole transaction quick and painless. Highly recommended!”
“This experience could have been very stressful especially since we are relocating from out of province, but honestly you have made it as painless as possible. Your attention to detail was impeccable!.”
Richard recently helped us purchase our first home in Canada, moving from the U.K. our circumstances were tricky at times but Richard was invaluable, thinking out of the box and finding creative solutions we would recommend him to anybody. Thank you!
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